If you’ve lost access to your Hotmail account, you’re not alone.
Hotmail, now fully integrated into Microsoft’s Outlook.com service, remains one of the most widely used email platforms in the United States.
Whether you forgot your password or are facing a possible security breach, this guide will help you recover your Hotmail (Outlook) password quickly and safely.
Why Hotmail Password Recovery Is Important
Your Hotmail account is more than just an inbox. It’s often linked to essential services like Microsoft Office, OneDrive, Skype, Xbox Live, and even Windows devices. Losing access can disrupt both your personal and professional life. Thankfully, Microsoft offers a straightforward recovery process designed to get you back in as quickly as possible. 🛡️
Step 1: Go to the Microsoft Account Recovery Page
Start by visiting the official Microsoft account recovery page:
👉 https://account.live.com/password/reset
This is the most secure and recommended way to recover your Hotmail password.
Step 2: Enter Your Hotmail Email Address
Type in your full Hotmail email address (example: [email protected]) and click Next.
You will then be asked to confirm that you are not a robot by completing a simple CAPTCHA test.
Step 3: Select a Verification Method
Microsoft will present several verification options based on the security information you added to your account:
🔐 Option 1: Phone Number Verification
If you’ve linked a phone number, Microsoft will send you a security code via SMS or voice call. Enter this code on the screen to proceed.
🔐 Option 2: Alternate Email Address
If you’ve added a backup email address, Microsoft will send a verification code to that email. Check your inbox and enter the code.
🔐 Option 3: Authentication App (If Enabled)
If you’re using the Microsoft Authenticator app, you can approve the sign-in request directly from your phone.
🔐 Option 4: Security Questions
For older accounts, Microsoft may ask you to answer predefined security questions.
Step 4: Enter the Security Code
After selecting your preferred recovery method, enter the security code you received. This helps Microsoft confirm your identity.
Step 5: Create a New Password
Once your identity is verified, Microsoft will allow you to set a new password.
👉 Make sure your new password is strong and unique.
👉 Use at least eight characters, including uppercase letters, lowercase letters, numbers, and special symbols.
Example: Hotmail2025$Secure!
Step 6: Update Your Account Recovery Options
After successfully resetting your password, take a moment to update your recovery options:
- Add or verify your phone number
- Add a backup email address
- Set up two-step verification for extra security 🔒
You can manage these settings by visiting:
👉 https://account.microsoft.com/security
What If You Don’t Have Access to Any Recovery Options?
If you’ve lost access to both your phone number and recovery email:
- Click “I don’t have any of these” when prompted for recovery options.
- Microsoft will direct you to fill out an Account Recovery Form.
- You’ll need to provide as much information as possible, such as:
- Previous passwords
- Contact list names
- Email subjects you’ve recently sent
- Approximate account creation date
Microsoft uses this data to confirm your ownership.
Additional Tips for a Successful Recovery
- Use a familiar device and location: Try recovering your account from a device and location you’ve previously used to access Hotmail.
- Act quickly: Recovery is easier if you attempt it soon after losing access.
- Provide accurate information: The more details you can offer, the higher your chances of regaining access.
When Should You Contact Microsoft Support?
Microsoft does not offer phone support for standard Hotmail password recovery issues. Be wary of third-party sites or services that promise instant recovery—they are often scams. Always use the official Microsoft website.
If you continue to experience problems, Microsoft has a support portal where you can submit a recovery request:
👉 https://support.microsoft.com
Preventing Future Lockouts
Once your Hotmail account is recovered:
✅ Enable two-step verification
✅ Update your recovery phone and email
✅ Change your password regularly
✅ Use a trusted password manager
These steps will help protect your account from future issues.
Final Thoughts
Losing your Hotmail password can be stressful, but with Microsoft’s built-in recovery tools, most users regain access within minutes. Stay proactive by keeping your recovery information up to date and consider enabling additional security features.
If your issue is with Gmail, check out our detailed guide on how to recover a Gmail password, available right here on our site.